9. Activation of the system

The system must be activated after installation. Activation involves establishing a network connection and ensuring that Linkbox+ is registered in Abra cloud connection.

Why does the system need to be activated?

• Activation ensures that Linkbox+ is connected to Abra Cloud Connection
  • Abra Cloud Connection ensures that the system is automatically updated with the latest software (OTA)
  • Abra Cloud Connection monitors activated devices and collects data for diagnostics that make it easier to deliver good support services to the homeowner.
• An activated system connected to an Abra home provides extended product warranty (Product warranty is increased from 5 to 10 years)
• An activated system ensures better and faster customer support for the end customer and fewer support inquiries from the end customer to the plumber after installation.

The system can be activated by the installer or by the homeowner. We recommend that activation is done by the installer to ensure functionality as mentioned above and to give the homeowner good service and a good experience with the product. Once the installer has activated the system, it will be faster and easier for the homeowner to use and configure the home in the Abralife app and he/she will get better and faster customer support if they need it.

Activation for private users

Scan the QR code on the front of Linkbox+ or on the back of your AbraID to get started. If you don't have the Abralife app installed, the link will take you to the App Store (iPhone) or Google Play (Android) to download the app.

Then follow the instructions in the app to get started with your new Waterguard+ system.

If the installer has already activated the system, the homeowner will find that Waterguard+ and your Abra home are already configured when linked to the Linkbox+ installed in your home.

Abralife user guide is available at https://support.abralife.com

Activation for installer

In order to activate, the installer must first install the Abralife app and create an installer account. The app is free and can be downloaded from the App Store or Google Play. Click "Sign up as installer" at the bottom of the first image (1). Enter your name and email address and read through the terms of use (2). Take a look at the video for more information about Abralife and the Abra platform that Waterguard+ is integrated into (3).

To activate a system, navigate to "Install dashboard" and click on "Add project" (1). Then enter the home's address and H-number if available (2) and click "Next". Then enter the property information (if available) and any reference to the installation order (3). Then press "Save". PS! Only fields marked with an asterisk are mandatory to fill in,

Once the project (home) has been added, you can connect to Linkbox+. Press "Add" (4) and "Continue" (5). You can now search for Linkbox+ either via your mobile phone's Bluetooth connection (6a) or by scanning the QR code on Linkbox+ with your mobile phone's camera (6b).

When Linkbox+ is detected, you will be notified in the app. Click "connect" (7). PS! if you have used bluetooth search and found more than one Linkbox+, you can click on the speaker symbol to identify the correct device (!). This will cause the Linkbox+ to emit an audio signal.

You can then choose to continue to connect the wireless sensors and add them to the correct rooms for the customer, or you can do this manually later. Note that you can add/create more rooms by pressing the "+" symbol when selecting rooms.

Finally, Linkbox+ connects to the internet in one of the following ways:

4G

Linkbox+ Pro has a built-in SIM card and requires no configuration to get online. Connection to the internet and cloud services is automatic.

Ethernet.

A Cat. cable with an RJ45 connector is connected from a free LAN port on the home router to the Ethernet connector in the Linkbox+. As long as the home router is configured with automatic assignment of IP addresses (DHCP), the Linkbox+ will automatically connect to the internet and cloud services.

Wi-Fi.

Click "Connect to Wi-Fi" (8a) and enter your network name and password (9).

Guide for connecting to Wi-Fi: Wi-Fi connection

If there is no Wi-Fi network, you can use your mobile phone's internet sharing (hotspot) to register it online (8b).
Guide for connection with hotspot follow this article: Hotspot Connection

Keep track of ongoing and completed installations

Installers can use the app both to manage their own Abra home and to keep an overview and control of ongoing and completed installations. In the app, a created project will have a status of either "ongoing" or "transferred". An ongoing project represents a system that is activated but is not associated with an Abra home (homeowner's account). A transferred project means that the system is linked to the homeowner's account and transferred to their Abra home.