Skip to main content
Waterguard Customer Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Waterguard Customer Support
  2. Frequently Asked Questions

Frequently Asked Questions

Frequently asked questions and typical issues

Waterguard+

  • What do I do if the wireless sensor is reported as disconnected in the app?
  • How to open the water supply during water leak or false alarm?
  • What is the difference between Waterguard+ Wireless Pro and Waterguard+ Wireless
  • Not able to connect wireless sensor
  • Can I upgrade an existing Waterguard system to a Waterguard+ system?
  • On a Waterguard+ system, is it required to use the Abralife app?
See all 19 articles

Traditional Waterguard products

  • Help! I have no water
  • Alarm is triggered, but no visible leakage. What to do?
  • Waterguard alarms me from time to time even though I cannot see any leakages. Why is this happening?

General

  • Service & Claims handling - Guidelines for plumbers
  • As a private person I wish to submit a product claim. What do I do?
  • How to contact Waterguard Customer Service?
  • The alarm is triggered but the valve does not shut off water. What to do?
  • Can I connect Waterguard to external control systems/smart house systems?
  • Where can I buy Waterguard systems or components?
See all 14 articles
Waterguard Customer Support

+47 23 11 56 60

Dansk Suomi Norsk Polski Svenska